Privacy Policy

Gloss Drive Auto Detailing

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Introduction

Gloss Drive Auto Detailing (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, contact us, or use our mobile car detailing services across Brisbane.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including:

Phone number
Phone number
Email address
Service address/location
Vehicle details provided during booking
Booking and appointment information
Messages or inquiries submitted through our website, phone, or email

We may also collect limited website usage data such as browser type, device information, and website interaction data through cookies or analytics tools.

How We Use Your Information

We use your information to:

Provide and manage our mobile detailing services
Respond to inquiries and customer support requests
Confirm appointments and communicate service updates
Improve our website and customer experience
Maintain internal business records

Mobile Service Information

As a fully mobile detailing service, we require your address or preferred service location to complete bookings and deliver our services. This information is only used for operational and customer service purposes.

Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

Your information may only be shared:

When required by law
To protect our legal rights or business operations
With trusted service providers assisting in business operations, where necessary

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, disclosure, or loss. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Cookies & Website Analytics

Our website may use cookies or analytics tools to improve website performance and user experience. Cookies help us understand how visitors interact with our website.

You can disable cookies through your browser settings if preferred.

Third-Party Links

Our website or social media platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.